September 7, 2025 | 12:00am
MANILA, Philippines — The rise of agenctic AI – techniques able to impartial motion and sophisticated problem-solving – is quickly altering the world of labor. This transformation is unlocking new ranges of productiveness for Philippine companies, and provides a strategic alternative for them to proactively redeploy a good portion of the workforce into new roles.
The adoption of agentic AI is predicted to skyrocket by 327 p.c by 2027, leaping from 15 p.c right now to 64 p.c in simply two years, in accordance with a research conduted by Salesforce, which surveyed 200 international human useful resource executives.
As we transfer away from a human-only workforce, we have to begin rethinking how work is finished and what abilities are valued. The main target is transferring from activity execution to working alongside – and supervising – AI brokers. HR leaders now have the duty of redesigning workflows, creating new coaching applications, and organising frameworks for human-AI collaboration. Each worker might want to develop a mixture of human judgment and creativity, AI and enterprise abilities to reach this digital labor revolution.
The necessity for a skills-based expertise method
The mixing of agentic AI isn’t solely creating new job classes, but additionally reworking present roles. We’re witnessing the emergence of positions centered on designing and managing AI techniques to allow brokers and empower groups to have extra freedom to deal with strategic considering, innovation, and buyer engagement, corresponding to AI workflow designers, course of architects, immediate engineers, and mannequin architects. Past these technical specializations, new roles are wanted to make sure the moral, honest, and compliant use of AI at scale.
Chief human assets officers (CHROs) anticipate transferring workers into technical roles like knowledge scientists and technical architects within the close to future. Essentially the most crucial ability for the agentic economic system? AI literacy.
Actually, the Philippines’ socioeconomic planning company has highlighted in its February 2025 coverage word that AI literacy initiatives ought to complement workforce upskilling to empower staff to make use of these applied sciences extra successfully and safely.
This shift performs to the strengths of the Philippine workforce, who’ve lengthy demonstrated the gentle abilities — corresponding to collaboration, adaptability, and relationship-building—which can be more and more vital. As AI helps routine duties, human jobs will more and more deal with areas the place folks can add essentially the most worth. Supervising AI brokers requires sturdy management abilities, fast studying, proactivity, and a data-driven mindset—abilities that aren’t usually a part of conventional coaching and can want new applications.
Firms should additionally deal with abilities moderately than job titles. Know-how, particularly AI and knowledge analytics, can play an important position by analyzing inner and exterior knowledge to determine ability gaps and uncover hidden abilities. As an example, giant language fashions can overview resumes to detect patterns that recommend new profession paths workers won’t have thought of. This skills-based method enhances the effectiveness of expertise redeployment, enhancing each effectivity and high quality.
The query isn’t whether or not jobs will change, however how
Regardless of the clear advantages, most organizations are nonetheless within the early phases of adopting agentic AI. Many workers stay unaware of how digital labor will impression their every day duties.
The notice hole underscores the pressing want for clear communication and efficient change administration. Leaders should be clear, acknowledging the adjustments forward and offering help to workers by the transition.
The digital labor economic system is right here, and essentially the most helpful abilities are evolving. Human abilities have gotten extra essential alongside technical AI data.
Organizations that proactively plan for redeployment, put money into reskilling, and construct frameworks for trusted human-AI collaboration might be finest positioned to not solely adapt however to steer on this new period of labor, the place human ingenuity and digital intelligence work collectively.
This transformation is unlocking new ranges of productiveness and provides a strategic alternative to redefine the workforce for a hybrid future. By embracing change, Philippine companies can guarantee they continue to be aggressive and modern within the years to come back.
Cuevas is Salesforce Philippines regional vice chairman and nation supervisor.
